Fire. Good.
I decided to put the last firescreen, the lesser of three evils, together after MPW and I collectively came to the conclusion that since the only thing wrong with this last one was the left door, I could just take one off the other units and replace it myself.
So guess what was also broken on the other two?
Oh, well. I'll just have a new left door sent instead of sending me a whole new (fourth!) unit. Putting it together was a bit of a chore, as I noticed that one of the legs was broken (good thing I had four more in the garage!). But when I called the company and asked for a new left door, they said they couldn't do that since it would negate the warranty and they could only send another firescreen.
Okay, I explained, I just spent 30 minutes putting this one together, and the door just slides off a hinge, it's not like the integrity of The System is going to be damaged. I asked them to at least check with the warehouse.
Warehouse can do it, but not until Dec 17th.
Or. They could send me a new unit.
No.
Dec 17th, fine.
Saturday I noticed that the right door didn't work too well, either, sticking as it opened (good thing I had two more in the garage!).
That night, for the first time in two years, I built a fire, lovely and aromatic against the cold 39-degree evening.
And apart from the burning eyeballs from all the smoke, it was an altogether pleasurable experience.
So guess what was also broken on the other two?
Oh, well. I'll just have a new left door sent instead of sending me a whole new (fourth!) unit. Putting it together was a bit of a chore, as I noticed that one of the legs was broken (good thing I had four more in the garage!). But when I called the company and asked for a new left door, they said they couldn't do that since it would negate the warranty and they could only send another firescreen.
Okay, I explained, I just spent 30 minutes putting this one together, and the door just slides off a hinge, it's not like the integrity of The System is going to be damaged. I asked them to at least check with the warehouse.
Warehouse can do it, but not until Dec 17th.
Or. They could send me a new unit.
No.
Dec 17th, fine.
Saturday I noticed that the right door didn't work too well, either, sticking as it opened (good thing I had two more in the garage!).
That night, for the first time in two years, I built a fire, lovely and aromatic against the cold 39-degree evening.
And apart from the burning eyeballs from all the smoke, it was an altogether pleasurable experience.
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